After Sales Service:
Expertise on all Fronts
After sales service is provided for machines sold worldwide and comprises:
maintenance service
spare parts
training and consulting
grinding stones.
Offering recognized
know-how
With our fleet of over 30 machines, we do the same job as our customers. This know-how provides us with the understanding of the technical implications having an impact on the machine availability.
Maintenance: three levels of support
Preventive level:
“Coaching”
We accompany you through the programming of machine maintenance. This technical assistance is provided on site.
Corrective level:
Solutions
We offer the replacement of parts and send our specialists to carry out or supervise repairs.
Proactive level:
Anticipation
We offer updates, in order to prolong the well-known service life of Speno machines and improve their performance.
Spare parts:
high reliability…
The objective of maintenance is to guarantee the best availability of machines. This begins with the highest reliability of spare parts supplied and guaranteed “made by Speno”.
A training
for excellence…
Excellence is acquired and maintained by training.
Your staff are trained to draw maximum profit from Speno technology.
For more
specific needs…
We provide crews or supervisors on demand, to help meet the rail network’s objectives.
The expert consulting
Our reprofiling experts make site visits to:
- examine the state of the rails and provide a report on their maintenance needs
- determine the best grinding strategy (grinding cycle, patterns to use, choice of grinding stone type, etc.).
